Cremation & Burial Conference & Exhibition 2014

Monday 7th, Tuesday 8th & Wednesday 9th July 2014 – Holiday Inn, Stratford-upon-Avon

Papers & Speakers

(Provisional – subject to change)

Tracing Next of Kin and Reuniting Families
by Daniel Curran, Managing Director, Finders

This presentation will include:

  • A brief introduction to Finders
  • Dying intestate – what does that mean and why does it happen?
  • Treasury Solicitor vs. going directly to a private company – what's right for you?
  • Locating next of kin – systems and sources
  • Building a family tree – identifying eligible heirs
  • Making contact - reuniting a family and the impact of an inheritance
  • The rights of heirs and how to protect them from future claims
  • Q&A

The presentation will be interactive, and engaging with audience participation. It will include live video footage from BBC Heir Hunters and examples of case studies will be included throughout to give practical, real-life examples.

Daniel Curran formed Finders, a leading firm of international probate genealogists in 1997 and he is now approaching his 25th year in the heir tracing industry.

Daniel is a well-known expert in his field. He has written for well-known legal journals and he is regularly interviewed on TV and radio programmes, including The Money Programme, Radio 4 and many more. You may also recognise him from 'Heir Hunters', the popular BBC 1 documentary series of the same name, which follows the Finders team in their day-to-day work locating next of kin.

Daniel is a key figure in his field and he has worked hard to raise industry standards for many years in an unregulated industry. Finders are the only genealogists to have their own Professional Conduct Code and Daniel has strived to achieve ISO Certification, FCA authorisation and other accreditations so as to provide confidence to customers who include councils, crematoria, coroners, solicitors and hospitals.

Burial and Cremation Authorities in the 21st Century
by Tina Cook, Chief Executive, Ethical Management Consulting and
Robert Barr, AICCM, CMS, CFSMA, General Manager, Manchester Crematorium Ltd

Are you running a service or a business? These may not be mutually exclusive concepts. This interactive presentation will explore ideas and ways to develop improved quality for customers via the triple bottom line. No longer is it viable to look at profit in isolation from customers' wishes and needs. Neither a culture of service with no reference to changing choices and value for money can be sustainable in public service today. What options and opportunities are open to you to improve and develop in tricky times? What are your challenges around quality and managing change?

Tina is a learning and change specialist who works alongside a wide range of businesses with a focus on improving business through people development. In 2013 she majored on a project for Manchester Crematorium. Quoted as the "Queen of common sense" who listens with empathy, she gets to understand your goals before helping you work out how to get there. She has experience spanning 12 years of consulting plus a previous track record as a Chief Executive setting up and developing an SME (7 years ) and Management Developer (9 years) for a large federal charity.
Robert began his career in 1991 as a trainee Funeral Director at The Co-op Funeral Service in Chorlton, Manchester progressing through the ranks to become a Funeral Home Manager of 6 offices. In 2008 he moved to Manchester Crematorium as the Deputy Superintendent and was promoted to Superintendent Registrar in 2011. He enjoys expanding his knowledge about the cremation business and is looking forward to continually developing Manchester Crematorium well in to the future.
Performance Benchmarking for Cemeteries and Crematoria
by Robert Bailey, MBA, BEng (Hons), LLB (Hons), CEng, MIET, MCIMSPA, Association for Public Service Excellence (APSE)

APSE Performance Networks is the largest voluntary benchmarking club for local government in the UK, now in its 16th year. In 2012 we started benchmarking local authority cemeteries and crematoria. This paper provides an insight into the results of 2 years benchmarking and the use of benchmarking in continuous service improvement. The benchmark includes both operational and financial analysis, productivity and service provision charges.

Rob Bailey is principal advisor at APSE, a UK wide local government association, where he is responsible for 'healthy living' and central regional membership. He has worked at APSE for 11 years as both a consultant and advisor. He is currently an elected member and past mayor of a Borough Council, a Parish Council member and a past County Councillor for Lancashire. Rob acts as secretariat to a Westminster All Party Parliamentary Group.
Musings of a Secretary – A look back over four decades of the cremation movement
by Roger Arber, Secretary, The Cremation Society of Great Britain

A look back over the past four decades at developments in the cremation movement and some notable and significant events

Roger's career in the cremation movement began in 1971 and he has been Secretary of the Cremation Society of Great Britain since 1982. He is Managing Director of the London Cremation Company plc, a Trustee of the Golders Green Foundation Trust and Editor of Pharos International. He served as Secretary-General of the International Cremation Federation from 1990 to 2003, followed by a three year term as Senior Vice-President and Chairman of the European Regional Committee.
CAMEO – the waiting is over!
by Brendan Day, MBA, Dip ICCM, CAMEO Manager

CAMEO as an organisation came in to existence in 2006 and in the first half of 2014 it commenced trading. After piloting the trading process in May 2013 how did the actual process compare? What was the take up rate, how much income was generated, what lessons have been learned for moving forward? The purpose of the paper is to inform delegates of the result of the first trading process, the costs to burden sharing members and how much income contributors have received.

Brendan has worked in the cremation movement since 1980. He has worked in London, Cheltenham and Cardiff, and is currently Service Manager: Registration and Business Excellence for Sandwell Metropolitan Borough Council. He is responsible for Registration, Bereavement, Coroners and Business Support for Legal Services. He has been a tutor, examiner and Director of the Institute of Cemetery and Crematorium Management (ICCM) and is currently Manager of the CAMEO abatement scheme.
The Gas Industry – Are you getting the best from it?
Victor Levison, BA(Hons), National Account Manager, and
Darren Holman, MSc, AIEMA, Energy Services Product and Compliance Manager, Total Gas and Power

This presentation provides a brief overview of world resources available, specifically with regard to the UK. It will provide an overview of how gas is supplied, what elements make up the final price and types of contracts available. Management and monitoring of gas consumption and options available for utilising waste heat will also be addressed.

Victor commenced his employment with Total in 2004, initially working in the Mid Market Consultancy Team as an Account Manager. He then moved into the SME Broker and Consultancy Team as a Senior Account Manager and gained promotion to Assistant Manager. He has since transferred into the Indirect Key Accounts Team as a National Account Manager, specialising in procurement and products, with an active interest in prices and the markets.
Darren is Energy Services Product and Compliance Manager at Total Gas & Power and has more than 14 years' energy industry experience. He is responsible for the management and development of a range of energy efficiency services designed to help Total Gas & Power's supply customers monitor and manage their energy usage, ensure compliance with environmental standards and regulations and implement sustainable solutions that deliver verifiable reductions in energy usage and carbon emissions.
Coffin Accreditation Programme – 'The Pace Quickens'
Panel Members:
Richard Barradell (Co-ordinator) – Secretary/Treasurer, Association of Private Crematoria and Cemeteries
Rick Powell – Secretary, The Federation of Burial and Cremation Authorities David Crampton – President, Funeral Furnishing Manufacturers' Association
Tim Morris, Chief Executive, Institute of Cemetery and Crematorium Management
Alan Slater, Chief Executive, National Association of Funeral Directors
Mark Woollard, President, National Society of Allied and Independent Funeral Directors

The presentation will take the form of a panel comprised of representatives from both funeral and cremation 'trade' associations. The prime objective is to explain, after giving an update on the programme's progress, the relative roles and responsibilities of the coffin manufacturers, the cremation associations and the funeral trade associations in ensuring the following tasks are successfully completed:

  • Successful execution of the testing programme
  • A description of the prime implementation tasks to be undertaken by each of the relevant parties
  • The content of accreditation paperwork and the issue and maintenance of an accreditation register
  • Guidelines for both cremation authorities and funeral directors in relation to the handling of non-accredited coffins
  • The establishment of continuing monitoring and communication processes

Each member of the panel will make a short presentation on a particular aspect of the project prior to the session being opened for comments and questions.

Members of the panel are:

Richard Barradell (Co-ordinator) – Secretary/Treasurer, Association of Private Crematoria and Cemeteries

Richard, after a wide-ranging commercial career, became a management consultant in 1990 operating independently from 1993. He obtained his post-graduate qualification, the Diploma in Management Studies, in 1985. Richard's initial consultancy experience was gained under the Department of Trade and Industry's Small Business Consultancy Support programme. He has worked solely in the funeral, crematoria and cemetery sectors for the last 15 years. Currently, Richard is assisting the FFMA with this project. He is also the Secretary and Treasurer of the Association of Private Crematoria and Cemeteries.

Rick Powell, Secretary, The Federation of Burial and Cremation Authorities

Rick has been involved with the Burial and Cremation sector for 37 years. During that time he has managed individual cemeteries and crematoria. Between 1997 and 2010 he worked as the Principal Cemeteries and Crematoria Officer for Birmingham City Council, the largest Burial Authority in the UK. In 2010 Rick became Secretary and Executive Officer of the Federation of Burial and Cremation Authorities. His role involves him with many key issues, including on-going work with the Funeral Furnishing Manufacturers Association to produce an accepted specification for coffin construction in the UK. A major part of his recent work has been around a lead role within the Death Certification implementation programme in Scotland and the Infant Cremation Commission in Scotland. Rick is a member of the Executive Committee of the International Cremation Federation (ICF) and Chairs the ICF's Technical Sub-Committee.

David Crampton, President, Funeral Furnishing Manufacturers' Association

David attended the Nottingham Textile School for four years and obtained a City and Guilds in textile testing. He worked for 21 years in the textile trade, mainly for Marks & Spencer, and faced with redundancy in 1980 joined Vic Fearn & Co Ltd incorporating Crazy Coffins, initially as a driver. He became a representative after three years, director after ten years and has been Managing Director for the last five.
The FFMA was established in 1939 to represent manufacturers of coffin furniture, coffins, soft goods, the motor trade and insurance. In 1967 its remit was redefined to that of today. David has been President of the FFMA for the last fourteen years.

Tim Morris, FICCM(Dip), FSBP, Chief Executive, Institute of Cemetery and Crematorium Management

Tim has 33 years experience of the management and operation of cemeteries and crematoria in both the public and private sectors. He is a Fellow and Life member of the Institute, a Fellow of the Society of Bereavement Practitioners and holds the ICCM Diploma.
Tim represents the ICCM on the Ministry of Justice's Burial and Cremation Advisory Group and its sub-groups relating to management, training and the reuse of graves. He also represents the Institute on the National Death Certification Steering Group and latterly the Infant Cremation Commission established by the Scottish Government.
The Institute is a founder member of the British Register of Accredited Memorial Masons scheme where Tim represents the Institute on the management board of this organisation.

Alan Slater, Chief Executive, National Association of Funeral Directors Following a successful career in the brewing industry,

Following a successful career in the brewing industry, Alan Slater became the Chief Executive of the National Association of Funeral Directors (NAFD) in 1999, a post he has now held for 15 years, during which time membership of the Association has almost doubled. Alan has been particularly successful in raising the profile of the funeral sector, particularly through the establishment of All Party Parliamentary Groups on Funeral and Bereavement in England, Scotland and Wales, as well as the European Parliament. Under his leadership, the National Funeral Exhibition has become a highly popular biennial event. He was made a Member of the British Empire (MBE) in 2012 for his services to the sector.

Mark Woollard, President, National Society of Allied and Independent Funeral Directors

Mark Woollard is the owner of Woollard & Kent Funeral Directors in Whitstable and Canterbury and is the current President of the National Society of Allied & Independent Funeral Directors (SAIF), which celebrates its 25th Anniversary later this year.
Mark has been successfully involved in a variety of capacities for SAIF over the past 14 years. He has served as a Quality Assurance assessor, inspecting members' premises to ensure they comply with the Society's high standards, been a member of the National Executive Committee and has been a Governor and Trainer for the Independent Funeral Directors College, using his wealth of experience to train new, and not so new, entrants to the funeral profession. .
Licensing of Funeral Directors – A Sector Perspective
by Mervyn Pilley, FSBP, AICCM, Associate BIFD, British Institute of Funeral Directors

A review of the sector issues surrounding the licensing of funeral directors – what has happened in the past, where the sector is today and what a licensing scheme could look like in the future.

Mervyn first started working in the funeral sector when he joined the National Society of Allied & Independent Funeral Directors in 2002. He was responsible for setting up the SAIF Quality programme - a member inspection process. He has a passion for the funeral/bereavement profession having been Chief Executive of the Institute of Civil Funerals for three years as well as currently providing the secretariat service for the British Institute of Funeral Directors. The issue of Licensing of Funeral Directors has been an important one for Mervyn and he is looking to create a solution for the sector.
Ministry of Justice Update
by Judith Bernstein, MA, LLM, Head of Coroners, Burials, Cremation and Inquiries Team, Access to Justice, Justice Policy Group, Ministry of Justice

Judith will provide an update from the Ministry of Justice on coroner, cremation and burial matters.

Judith started her Civil Service career as a lawyer advising the Social Security and Child Support Commissioners before transferring to an administrative post at the then Judicial Studies Board, and then to a policy role in administrative justice. In her current role, Judith is responsible for providing advice to Ministers and others on the law and policy relating to coroners, cremations, burials and public inquiries including high-profile inquests and inquiries and alternatives to cremation as well as dealing with the day-to-day handling of policy and casework, correspondence from MPs, stakeholders and the general public. She chairs the Ministry of Justice Burial and Cremation Advisory Committee, a working group of key burial and cremation stakeholders.
New Styles of Funerals
by Anne Barber, MBA (OU), BA (Hons), Dip MRS, PTTLS, FICF, Managing Director, Civil Ceremonies Ltd,
Revd Dr Sandra Millar, BA (Hons), MA, PhD, Dip Theol, DipMin, Church of England,
Isabel Russo, Head of Ceremonies, British Humanist Association

Civil Funerals and Funeral Celebrancy
by Anne Barber, MBA (OU), BA (Hons), Dip MRS, PTTLS, FICF, Managing Director, Civil Ceremonies Ltd

Anne will describe the training that they provide for funeral celebrants and how civil funerals in particular have grown in popularity.

Anne is Managing Director of Civil Ceremonies Ltd, founder and Honorary President of the Institute of Civil Funerals and trustee of the new Child Funeral Charity. She established Civil Funerals in the UK in 2002 and founded the Institute of Civil Funerals in 2004. Her book, 'The Complete Guide to Naming Ceremonies' was published in 2008 and she has established the websites, an online resource for those arranging a funeral and providing resources for celebrants. Her qualifications include a BA (Hons) Degree in Business Studies and an MBA. Anne established and tutors the National Qualification Level 3 Diploma in Funeral Celebrancy and additional Level 4 national qualifications in specialist areas such as child and baby funerals. She conducts training for local authority staff in bereavement awareness and scattering of ashes as well as the marketing of bereavement services.

1500 years of funeral service: the Church of England, the same yet different
by Revd Dr Sandra Millar, BA (Hons), MA, PhD, Dip Theol, DipMin, Church of England

Sandra's presentation will be based on recent research commissioned by the Church of England with a brief introduction to new initiatives currently under pilot in four locations.

After a career in retail marketing, Sandra headed up international Christian work with families before becoming a vicar in 2000. She has worked in various parishes and Dioceses and is currently Head of Projects and Developments for the national Church of England, looking particularly at how the church engages effectively with people at times of change: birth, marriage and death.

Celebrating and Letting Go – A Humanist Approach to Funerals
by Isabel Russo, Head of Ceremonies, British Humanist Association

Isabel's presentation will cover humanist funerals and the work of the British Humanist Association. (Includes a short video.)

Isabel worked as an actress in theatre, film and television for 20 years before becoming a humanist celebrant in 2009. The role of ritual and storytelling in shaping and influencing community has been a central thread throughout her working life. Isabel worked as a humanist funeral, wedding and naming celebrant for four years, before taking on Head of Ceremonies at the BHA in May 2013.
PlayDNA – Genetic Memorials for the 21st Century?
by Dr Samantha Decombel, BSc, PhD, Director, PlayDNA Ltd

Samantha's presentation will cover the following:

  • Her background and how she became involved in producing genetic artwork.
  • The background story of the family who were to be the test subjects and the tragedy of losing their daughter.
  • Description of how it works (the genetics, forensic capability and traits revealed).
  • Short description of relevant markets (families).
  • Dragon's Den appearance.
  • Conclusion, with reference to a recent request for a DNA portrait for a stillborn child.
Samantha is a trained scientist with a PhD in Genetics from the University of Birmingham. She has always held a passion for both science and the arts. The idea of combining the two encouraged her to set up PlayDNA in 2010 after coming across the concept of DNA artwork through a friend. Sam's successes with PlayDNA have been featured in an array of media publications including Forbes magazine, culminating recently in a pitch to the dragons on BBC2's Dragon's Den.
Digital Autopsy
by Jon Nottingham, National Operations Manager. iGene® London Ltd and
Dr Vinay Hallikeri, MBBS, MD, Senior Forensic Research Scientist, iGene® Sdn Bhd Kuala Lumpur

Jon and Vinay's joint presentation will cover:

  • Limitations and issues surrounding conventional autopsy techniques
  • Digital autopsy – What is it and how it works? (With respect to hardware, software, interpretation and analysis of findings, dissemination of reports.)
  • Describing the utility of DA using case studies (2 cases)
  • Advantages of DA over the conventional autopsy techniques
  • Current coronial perspectives on DA
In a varied career, Jon retired from South Yorkshire Police in December 2012 having spent more than 20 years in the Disaster Victim Identification arena, responding to mass fatality incidents at regional, national and international levels.
Having seen the capabilities of the Digital Autopsy technology, he readily saw the potential for its use in identification processes at major incidents and when the opportunity arose to be part of iGene, he needed no further temptation to come out of retirement.
Vinay is from Dharwad, India. He completed an MBBS from JN Medical College, Belgaum, India in March 2007 and went on to pursue and obtain in May 2012 an MD in Forensic Medicine from the same Medical College.
Between July 2012 and December 2013 he was Assistant Professor at Mekelle University, Mekelle, Tigray, Ethiopia.
He was the first medico-legal expert for the Tigray region and was involved in setting up the first fully-fledged Forensic Medicine department in the country.
To date Vinay has authored/co-authored more than 10 publications in various journals.
Infant Cremation Commission – 'An exclusive video interview for CBCE 2014'
The Rt Hon Lord Bonomy, LL.D, Chairman, Infant Cremation Commission interviewed by Harvey Thomas CBE, Chairman, Cremation Society of Great Britain

The Infant Cremation Commission, chaired by the Rt Hon Lord Iain Bonomy, was established in April 2013 to examine the policies, practice and legislation related to the cremation of infants in Scotland. Its report was published on 17th June 2014.

Lord Bonomy was appointed a Judge of the Supreme Courts in January 1997. From 1998 until 2004 he held office as a Surveillance Commissioner. Between June 2004 and August 2009 he served as a judge of the UN International Criminal Tribunal for the Former Yugoslavia. Following his return to Parliament House on 1 September 2009, he has again been appointed a Surveillance Commissioner, and with effect from 16 August 2010 was appointed to the Inner House.
Prior to his appointment to the Bench, Lord Bonomy was a solicitor in litigation-oriented practice (1970 - 1983), an advocate (1984 -1993) and Queen's Counsel (1993 - 1996}. He also served as an Advocate Depute between 1990 and 1993 and Home Advocate Depute from 1993 until 1996.
He is an honorary graduate (LL.D) of the University of Strathclyde, and an Honorary Bencher of The Inner Temple.
A New Way of Delivering Bereavement Services
by Kevin Melling, Orbitas Bereavement Services Ltd
Kevin is the Managing Director of Orbitas Bereavement Services Limited. Prior to taking up his role within Orbitas he was employed as the Head of Environmental Protection and Enhancement at Cheshire East Council including responsibility for bereavement services.
Kevin has worked in Local Government for over twenty years and since joining the Council in 2011, Kevin has been responsible for overseeing the transition from a traditional service delivery model approach to front-line service delivery to developing a range of service delivery models that have enabled Cheshire East Council to pursue the Commissioning model for public service delivery. His work has included the development of outsourced arrangements along with the creation of a number of Wholly Owned Companies (WOCs).
Celebration of the Catholic Church's 1964 Decision
by Monsignor Kevin McGinnell, PhB, STB, PGCE, Roman Catholic Church

After fifty years of cremation in the Roman Catholic community it is still a form of committal that sits uncomfortably with many.

Monsignor Kevin McGinnell is a Roman Catholic Parish Priest and Dean in Luton. He is currently Chair of his Diocesan Liturgy Commission, the Joint Liturgical Group of Great Britain and the International English Language Liturgical Consultation. He is also a member of the Bishops' Conference Committees for Spirituality and Education, and one time Vice Chair of the Churches' Group on Funerals.
What is the future for Highgate Cemetery?
by Dr Ian Dungavell, BA (Hons), PhD, MScCHE, FSA, Chief Executive, Friends of the Highgate Cemetery Trust

What happens to a historic cemetery when it is full? London's Highgate Cemetery may run out of burial space within ten years but it has started a second career as a visitor attraction. How can it balance the needs of grave owners with those of other visitors, and is 'filling up' something we should be happy about? Ian Dungavell, the new Chief Executive, outlines the steps towards a conservation plan.

Highgate Cemetery is owned and run by the Friends of Highgate Cemetery Trust, a registered charity. Ian joined as Chief Executive in September 2012. Before that for twelve years he was Director of The Victorian Society, the national charity campaigning for Victorian and Edwardian architecture. He has a masters degree in the conservation of the historic environment and a doctorate in architectural history.

A lively question and answer session involving Presidents from leading organizations within the death care profession.

Miriam Deacon, Federation of Burial and Cremation Authorities
Paul Cuthell, National Association of Funeral Directors
Yvonne Wilson, National Association of Memorial Masons
Mark Woollard, National Society of Allied and Independent Funeral Directors

Chairman: Harvey Thomas CBE